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T&C's apply.

Covid-19 Update

We will be operating as usual during these times. There maybe occasions in which we are working with less staff but if there is any delays to your items you will be informed asap.

Please keep safe.

Gift Wrapping

To make your purchase even more special all of our jewellery comes in one of

our gorgeous grey and silver branded boxes. Each item is then hand tied with our beautiful ribbon. Perfect for a gift but even better for yourself! Gift bags are available upon request.

(Please note - sale items come in our Luxury Grey Reusable Ribboned Pouches.)

Delivery Information

Orders placed on the weekend or after 2pm on weekdays will be processed the next working day. Silver orders are usually dispatched in 3 working days and gold vermeil orders in 5 working days. If this is not going to be possible then we will contact you by email. 

Precious orders (e.g. solid 9ct gold, 18ct gold, platinum, palladium) take 4 - 6 weeks, as they are handmade to order in our London studio.

If you need your order earlier it may be possible so please email us at web@dowerandhall.com.

During bank holidays/Christmas please note that orders may take longer to arrive.

Postage Costs

Standard Delivery £5.95 or Free on UK orders over £50.

Europe - £15

Worldwide - £25

UK Next Working Day Delivery - £9.95 (Before 1pm) 

This service is available on selected items for delivery within the UK only. If an item is eligible for next working day delivery it will be indicated on the product's page and this delivery option will be provided at the checkout - orders placed on the weekend or after 1pm on weekdays will be processed the next working day. This service does not include guaranteed Saturday delivery, please contact us for a quote if you need an item delivered on a Saturday. For orders including a mix of standard delivery and next day delivery items 2 deliveries will be made (one for next day delivery and one subsequent delivery when the rest of the items are ready).

London Same Day Delivery - £20

This service is available if we have the item in stock. Please call 020 7819 9030 to enquire about the item you would like. Not available at weekends, bank holidays or when the workshop is closed over the Christmas/New Year period.

Please note that any duty or taxes that may be levied in the country of destination are the responsibility of the customer.