Shipping & Returns
Silver orders are dispatched in 3 working days and gold vermeil orders in 5 working days. Precious orders (e.g. solid 18ct gold or platinum) take 4 - 6 weeks as they are handmade to order in our London studio.Learn More
Each piece of Dower & Hall jewellery is guaranteed for 12 months.* We will not be responsible for any damage caused due to misuse or negligence.
We’re committed to the ethical sourcing of all our gemstones and only work with diamond suppliers that adhere to the Kimberley Process. All the metal we use is recycled so that new metal is not extracted.Learn More
Our collections are made with real gemstones and pearls. Due to their organic nature, colours, inclusions and veining may vary from the online image. Natural blemishes on pearls are considered a unique feature.
Learn how to care for your jewellery on our Jewellery Care page