Our workshop & office will be closed for Easter from Friday 19th April & will reopen on Tuesday 23rd April 2019
We want you to know how we handle the information you send us via the internet.
Accounts require a valid telephone number and email address. Telephone numbers are used only if there is a problem with the order. The email address is used to: confirm an online order, notify that an order has been shipped or respond to a sender’s email query.
We retain account information provided by our visitor, transaction information (e.g. dates on which customers made purchases, amounts and types of purchases) and contact information.
Our secure server uses industry-standard 128 bit encryption technologies to ensure the security or credit card data. Complient with Verified by Visa & MasterCard SecureCode.
Prices quoted on the website constitute an ‘offer to buy’ and are not legally binding. All prices are subject to change.
All offers and promotions are dependent on specific terms and conditions, along with stock availability which may change at any time. Dower & Hall reserves the right to withdraw or change the terms of any discount/promotion at any time.
Find an Easter egg on our website for an exclusive discount - ends midnight Monday 22nd April 2019. The 10% Easter egg discount applies to full price silver, vermeil and precious jewellery only. The 15% and 20% egg discounts apply to full price silver and vermeil jewellery only. Only 1 egg discount can be used per order and the egg must be added to your basket for the discount to apply. Discount cannot be used in conjunction with any other offer or applied retrospectively. Dower & Hall reserves the right to withdraw or change the terms of this offer at any time.
Exclusive discount code WELCOME10 is valid online only on all full price jewellery (excludes sale and bespoke). Discount is valid on first-time purchases on our new site and users must create a Dower & Hall online account to use the code. The discount code cannot be used in conjunction with any other offer and cannot be applied retrospectively. Dower & Hall reserves the right to withdraw or change the terms of this offer at any time.
If you wish to cancel an order placed online please contact us here. Please be aware that bespoke, special orders and items that have been specially altered cannot be cancelled. We are unable to cancel orders that have already been dispatched. Once you have received your online order, you have 14 days from receipt to return your order (as per the terms laid out in our returns policy).
By using the Dower & Hall website, you consent to all of the above uses of your data.
Dower & Hall Concessions LimitedPlace of Registration: England & WalesCompany Registration No: 6516672Registered Office: 9A Friern Watch Avenue, London, N12 9NX Vat No: 927 8443 89