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We want you to know how we handle the information you send us via the internet.
Accounts require a valid telephone number and email address. Telephone numbers are used only if there is a problem with the order. The email address is used to: confirm an online order, notify that an order has been shipped or respond to a sender’s email query.
We retain account information provided by our visitor, transaction information (e.g. dates on which customers made purchases, amounts and types of purchases) and contact information.
Our secure server uses industry-standard 128 bit encryption technologies to ensure the security or credit card data. Compliant with Verified by Visa & MasterCard SecureCode.
Prices quoted on the website constitute an ‘offer to buy’ and are not legally binding. All prices are subject to change.
All offers and promotions are dependent on specific terms and conditions, along with stock availability which may change at any time. Dower & Hall reserves the right to withdraw or change the terms of any discount/promotion at any time.
Get 20% off sterling silver and gold vermeil rings with discount code DHRING20 (Thursday 26th - Monday 30th September 2019). This promotion cannot be used in conjunction with any other offer or on bespoke orders. The discount cannot be applied to orders retrospectively. Dower & Hall reserves the right to withdraw or change the terms of this discount at any time.
D&H Story Charm Competition 06/09/19 to 09/09/19
1. By entering this competition, entrants confirm that they have read and agree to be bound by these terms and conditions: 2. The promoter of this competition is Dower & Hall, 11-12 Lion Yard, Clapham, London SW4 7NQ3. Entrants must be aged 18 years or older. 4. This competition runs from 9.00 GMT on 06th September 2019 - 23.59 BST on 08th September 2019.5. To enter this competition, participants must follow @dowerandhall on Instagram, Facebook or Twitter, like and share the competition image and tag as many friends as possible for multiple entries. 6. The winner will receive the following item: 18ct Vermeil Gold Small True North and Medium Dotty Disc pendant set7. The winner will be selected from all valid entries received during the promotional period and announced on 09th September 2019.8. Dower & Hall reserves the right to cancel or change this promotion at any time.
If you wish to cancel an order placed online please contact us here. Please be aware that bespoke, special orders and items that have been specially altered cannot be cancelled. We are unable to cancel orders that have already been dispatched. Once you have received your online order, you have 14 days from receipt to return your order (as per the terms laid out in our returns policy).
By using the Dower & Hall website, you consent to all of the above uses of your data.
Dower & Hall Concessions LimitedPlace of Registration: England & WalesCompany Registration No: 6516672Registered Office: 9A Friern Watch Avenue, London, N12 9NX Vat No: 927 8443 89